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Front of House Supervisor

BAFTA 195 Piccadilly is looking for a talented Front of House Supervisor to join its busy Front of House team.

Job purpose

The Front of house supervisor is responsible for assisting the Assistant Club Manager in delivering a high level of service to our members in the members club at BAFTA 195 Piccadilly.

Supporting the Assistant Club manager to deliver service standards within BAFTA 195 Piccadilly
Being fully conversant with the buildings physical and technical offers and delivering its live, virtual and hybrid capabilities
Meeting all individual and team sales targets set by and agreed with the Operations manager and Assistant Club manager
To be a duty manager of BAFTA 195 Piccadilly
To ensure all waiting staff adhere to all aspects of allergen requirements and food safety
To be a shift leader in Lieu of the Assistant Club manager

Key responsibilities

Responsible for ensuring waiting staff follow procedures and sop’s correctly
To check the waiting staff’s uniform and grooming standards for BAFTA Piccadilly and ensure all members of the teams adhere to them
To work closely report to and communicate with the Assistant Club manager
To report any breakages/problems to the relevant departmental head and ensure they are resolved
To have a working knowledge of all departments
To control the par stocks of mis en place, including plates and cutlery
To work in different departments when required
Monitoring staff breaks and ensuring floor is always covered especially in lieu of the club manager
Ensuring customer satisfaction at all times
To encourage upsells to promote sales and therefore lead to financial gains within the club

 Ideally you will have

Previous front of house experience at similar level
Successful applicants will work a variety of shifts, on any 5 days, based on a 45 hour week on any day of the year
A good knowledge of food and drink

Ideally you will be

You will have an excellent standard of presentation
All applicants must have a flexible approach to their work and be adaptable within the other front of house areas.

 

Application Procedure 

To apply please click here 

 

About BAFTA 195 Piccadilly

195 Piccadilly - Is BAFTA’s headquarters; our venue allows BAFTA to; double its year-round charitable work to find and support new talent across film, games and television; offer essential support to the industry; and ensure that careers in film, games and television are open to all.  It will also generate additional income which will be used to expand our learning programmes throughout the UK and globally.

We have just undergone an extensive refurbishment programme and our new and increased space will enable BAFTA to support over 80,000 people to develop a career in the creative industries each year

Here’s a quote from - HRH The Duke of Cambridge KG, President of BAFTA

“I am a passionate supporter of BAFTA and I couldn't be more proud of its ambitious plans to dramatically increase the support for new talent over the coming years."

AN OUTSTANDING VENUE IN EVERY WAY